Privacy Policy
Privacy Policy
Last Updated: March 2, 2026
This Privacy Policy explains how Apex Growth Reviews (“we,” “our,” or “us”) collects, uses, and protects information when providing review‑generation and CRM‑based marketing services to our clients (“you” or “your”). We are committed to maintaining the privacy and security of all data entrusted to us.
⭐ 1. Information We Collect
A. Client Business Information
Business name
Contact details (email, phone number, address)
Billing information
CRM access details required for integration (e.g., Go High Level permissions)
B. Customer Information (Provided by You)
To perform review‑generation services, you may provide or authorize access to:
Customer names
Customer contact information (email, phone number)
Service details (appointment dates, service type, job completion info)
We only access customer data that you intentionally share or authorize through your CRM.
C. Technical & Usage Data
When you interact with our website or platform, we may collect:
IP address
Browser type
Device information
Usage analytics
This helps us improve service performance and user experience.
D. Mobile & SMS Information
If you opt in to SMS communications, we may collect:
Mobile phone number
Message delivery status
Interaction data (e.g., replies such as STOP or HELP)
This information is used solely to deliver and manage SMS‑based review requests and notifications.
⭐ 2. How We Use Information
We use collected information to:
Deliver review‑generation campaigns
Integrate with CRMs such as Go High Level
Automate review requests via SMS, email, or other channels
Improve campaign performance and reporting
Provide customer support
Maintain and enhance our services
Comply with legal obligations
We never sell customer data to third parties.
⭐ 3. SMS Opt‑In Details
By providing a mobile number, you consent to receiving SMS messages related to:
Review requests
Appointment follow‑ups
Service reminders
Customer satisfaction surveys
Account or service notifications
Message frequency varies based on your CRM activity.
You may opt out at any time by replying STOP. Reply HELP for assistance.
Message and data rates may apply.
⭐ 4. Cookie & Tracking Practices
We may use cookies and similar technologies to:
Improve website functionality
Analyze usage patterns
Enhance user experience
Track performance of marketing campaigns
You may disable cookies through your browser settings, but some features may not function properly.
⭐ 5. CRM Integrations (Including Go High Level)
To perform our services, we may connect to your CRM system. When integrated:
We only access data required to send review requests
We do not modify or delete CRM data unless explicitly instructed
All data remains your property
We follow the security and privacy standards required by the CRM provider
You are responsible for ensuring you have the right to share customer data with us.
⭐ 6. Data Sharing & Third Parties
We may share information with:
CRM platforms (e.g., Go High Level)
SMS and email delivery providers
Payment processors
Analytics tools
These partners only receive the minimum data necessary to perform their function and must maintain confidentiality.
We do not share or sell data for advertising purposes.
⭐ 7. Mobile Information Sharing Statement
Mobile information will not be shared with third parties for marketing or promotional purposes.
Mobile numbers are used exclusively for:
Review‑request messages
Service notifications
Support communication
We do not sell, rent, or trade mobile data.
⭐ 8. Data Security
Apex Growth Reviews uses industry‑standard security measures, including:
Encrypted data transmission
Secure access controls
Regular system monitoring
Limited internal access to sensitive information
While we take strong precautions, no method of transmission or storage is 100% secure.
⭐ 9. Data Retention
We retain data only as long as necessary to:
Provide our services
Meet legal or contractual obligations
Resolve disputes
You may request deletion of your data at any time.
⭐ 10. Your Rights
Depending on your location, you may have rights to:
Access your data
Correct inaccurate information
Request deletion
Restrict or object to processing
Request a copy of your data
